Organizing Dialogue, Experience and Knowledge for Complex Problem-Solving

The Mindful Socially Innovative Organization

by • October 16th, 2012

In complex systems there is a lot to pay attention to. Mindfulness and contemplative inquiry built into the organization can be a way to deal with complexity and help detect the weak signals that will make it thrive and be resilient in the face of challenges. Most human-centred social ventures spend much of their time […]

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How Serious Are We About Learning?

by • July 26th, 2012

When journalist and book author Daniel Pink tweeted the above image the other day it provoked thinking about what real learning means and what it takes to achieve it. We produce enormous amounts of knowledge, yet struggle to put it into use, but we also teach much and learn little because the systems we’ve designed […]

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Complexity and the Senseless Marketing of the Future

by • July 16th, 2012

Logarithmic spiral

Futurists take what we know now and project into the future ideas about things will be like years from today using the models that have worked consistently up to now. Those models applied to human systems are changing quickly making marketing the future based on them senseless and potentially dangerous. Earlier this past week a […]

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The Complex Consequences of Simple and Easy

by • July 9th, 2012

PS2-complex

For any marketing of complexity to work, the risk in creating a false guru is high, but so too is the risk of installing overly simplistic filters. In both cases we need to address complexity with a complex response and doing so with one that doesn’t exacerbate the problem by adding too much extraneous information to our media ecology, getting us back into trouble elsewhere.

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Mindful Navigation of Complexity and Social Media

by • July 4th, 2012

Meditation 1

If we are to mindfully design our social media ecology and do it in a manner that promotes empathy and connection, rather than overwhelms us; engenders learning and insight over simple content absorption; and promotes creativity and innovation rather than just talks about it, we need to answer the question more intently and act accordingly.

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Empathy: The Ultimate Design + Systems Challenge

by • July 1st, 2012

Empathy

Empathy is a central feature of good human-centred design, yet is often practiced narrowly. Visualization with systems thinking and mindfulness are three additional features that can transform empathy from a simple tool to a vehicle for transformation by connecting us less to absolute problems and more to relative ones. In today’s Globe and Mail newspaper […]

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The Forward Orientation Problem With Complexity

by • June 26th, 2012

These approaches combine inward reflection — reflective practice — with an openness to the data that comes in around them without imposing an order on it a priori. The orientation is to the data and the lessons that come from it rather than its directionality or imposing values on what the data might mean at the start. It means slowing down, contemplating things, and acting on reflection not reacting based on protocol. This is a fundamental shift for many of our activities, but may be the most necessary thing we can focus on if we are to have any hope of understanding, dealing with, and adapting to complexity.
All the methods and tools at our disposal will not help if we cannot change our mindset and orientation — even in the temporary — to this reality when looking at complexity in our work.

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Contemplating Better Public Health: Perspective is Everything

by • May 31st, 2012

How might we apply the lessons from cigarette use to mental health promotion? How might we design programs, spaces, places, and social conventions that promote the quiet contemplative acts that come from taking that cigarette break and offer potentially great value to tobacco users without creating harmful effects for others?

Engaging design, complexity and imagining the systems that influence them both might yield considerable insight into how we manage other public health problems and how we might better promote mental health in the protection of physical well-being.

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The Poetics of Insight and Innovation

by • September 2nd, 2011

How does our work pass when viewed from the perspective of Lexio Devina? Imagine if the research we did was greater, richer in its depth that begged us to question the phenomena of study in sufficient depth that we wouldn’t have to resort to reading hundreds of articles to gain what feels like a small crumb of knowledge.

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The Complexity Challenge

by • June 30th, 2011

Addressing the challenge of complexity is, ironically or perhaps appropriately, complex. But the challenge of dealing with the negative outcomes resulting from overly simple approaches to dealing with complexity will ultimately be far more so.

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