Organizing Dialogue, Experience and Knowledge for Complex Problem-Solving

Latest: The time-structure of hope

by • March 12th, 2012

This quote summarizes my critique of the traditional/professional model of (conference) simultaneous interpretation, and illustrates why community-based simultaneous interpretation is a crucial resource for social resilience.
“Computer games use the binary pattern: wrong or right, stop or go. Folktales use the triad pattern: the third try, the beginning of plurality. The third attempt is the moment […]

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Latest: Emergency Warning and Community Response: The Edge of Technology and Culture

by • January 27th, 2012

First Responders do reach out to the Deaf community

It was a tiny pop quiz in the midst of a comprehensive examination.
During last November’s nationwide test of FEMA’s public warning system, an action research study (#DEMX) was conducted to assess the communication potential of social media. The goal was to find a way to bridge the longstanding divide between “people of the eye” who […]

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Latest: Can Twitter help build programs not prisons?

by • November 27th, 2011

"No one gets rich on their own."

Kalle Lasn, one of the creators of the Occupy Wall Street meme (and founder of the Canadian magazine, Adbusters) has described the police raid to clear Zuccotti Park as “the latest in a series of crisis-driven opportunities.” In his interview with Mattathias Schwartz, Lasn asserts, “World wars, revolutions—from time to time, big things actually happen . . . When the moment is right, all it takes is a spark.” Lasn is calling the evictions the end of Phase I and is now calling for Phase II… What if the focus group dimension of Twitter described by Adam Green could be extended as a platform for aggregating collective intelligence? #KeepSpreadingTheMeme

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Latest: Emergency Communication and the Deaf

by • November 9th, 2011

Does the Deaf Community need sign language interpretation for emergencies?

“In all of the years of researching and taking courses / training in crisis communications – one group has not been mentioned as much as others.  This audience group is the deaf community.  How do we go about in making sure that this audience group gets the same information about an […]

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Latest: Deaf Tweet-to-Teach Emergency Responders

by • November 3rd, 2011

The #demx research project of the November 9, 2011 national test of the Emergency Alert System (EAS) uses Twitter to investigate whether emergency warnings reach the Deaf community in a timely and understandable manner.

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Latest: Tornadoes and the Deaf Community in Western Massachusetts

by • October 13th, 2011

<center>One in Five (20%) Received Warning through their Town's Special Registry</center>

This survey generated some interesting data which might be useful in generating hypotheses for future testing and eventually guiding design for better warning systems, improved emergency preparation, and the smooth integration of emergency response service delivery to people with so-called “functional needs” or otherwise requiring “additional assistance” – particularly the Deaf and Hard-of-Hearing.

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Latest: Coming Out Easy

by • October 11th, 2011

We were talking about gender, and the difference in friendship rules for boys and girls. One of the girls asked if anyone else had the experience of their parents allowing their sons to invite female friends home with no questions asked, but if she wanted to have a male friend visit she’d be asked if […]

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Latest: Rudolph Steiner on Loyalty

by • September 3rd, 2011

"Reassurances" by Roger Broer, Lakota (on display at Denver Int'l Airport)

“Gain for yourself a new, strong-willed attitude towards loyalty;
what people ordinarily call loyalty evaporates so quickly.
Make this your loyalty:
You will experience in another person moments,
rapidly passing away,
in which he [ or she ] will appear to you filled,
aglow with the ageless image of his [ her ] spirit.
Then, to be sure, there can […]

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Latest: Developing Leaders: Dynamics and Dilemmas

by • August 6th, 2011

Springfield youth were asked to come up with ONE WORD to describe everyone in their randomly assigned group.

A Taste of College:
Youth Leadership Development Retreat
Amherst MA
Whenever I work in teams, I always mention the significance of following. It is rare, however, to be able to carry that conversation forward. I hope this time is different. Following is something all good leaders do: they understand when to follow someone else’s idea […]

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Latest: Dental Update (life lessons, part two)

by • July 6th, 2011

Carefully cultivating the working culture of the office promotes not only high morale among employees, but extends its reach into the community at large. Through rituals of review, investigation, teasing, and expressions of curiosity and concern the combined efforts of dentist, hygienists, receptionist, x-ray tech and administrators changed me. The changes are significant at two levels: in terms of behavior and attitude.

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