Organizing Dialogue, Experience and Knowledge for Complex Problem-Solving

The Mindful Socially Innovative Organization

by • October 16th, 2012

In complex systems there is a lot to pay attention to. Mindfulness and contemplative inquiry built into the organization can be a way to deal with complexity and help detect the weak signals that will make it thrive and be resilient in the face of challenges. Most human-centred social ventures spend much of their time […]

Read More

Leave a Comment

Design Thinking: Thinkers, Science and Practice

by • September 6th, 2012

The Thinker, Auguste Rodin

 If to think and be aware of those thoughts (to think about thinking) is a defining feature of what it means to be human, why is it such a challenge to think about types of thinking? An answer to that question might help explain why design thinking is so difficult to translate into action and […]

Read More

Leave a Comment

The Ideology of Scaling Social Innovations

by • August 24th, 2012

Box scaling

Without best evidence (which is almost always lacking in social innovation by its very nature), setting performance targets related to scale a priori is foolish. For innovators themselves, equally foolish is not gathering the kind of information about the systems they are operating in to know if they are the human or the ant and whether a shower is on the way.

Read More

Leave a Comment

How Serious Are We About Learning?

by • July 26th, 2012

When journalist and book author Daniel Pink tweeted the above image the other day it provoked thinking about what real learning means and what it takes to achieve it. We produce enormous amounts of knowledge, yet struggle to put it into use, but we also teach much and learn little because the systems we’ve designed […]

Read More

Leave a Comment

Marketing Metaphors of Meaning in Complexity

by • July 17th, 2012

Karl Heyden Eine interessante Geschichte

Marketing is largely about identity and stories about identity. Marketers want to influence what you do (choose, use, purchase, etc..) and how you experience what you do when you do it. To do this, they know the importance of design and the stories to accompany that design. Design, when done well, is partly about creating empathy with those who are to benefit from the products of design and the best products out there are ones that apply empathy and guide behaviour at the same time. Storytelling is the vehicle that links them together.

Read More

Leave a Comment

Complexity and the Senseless Marketing of the Future

by • July 16th, 2012

Logarithmic spiral

Futurists take what we know now and project into the future ideas about things will be like years from today using the models that have worked consistently up to now. Those models applied to human systems are changing quickly making marketing the future based on them senseless and potentially dangerous. Earlier this past week a […]

Read More

Leave a Comment

Marketing the Narrative of Complexity

by • July 6th, 2012

Sunset 2007-1

Complexity, by its very nature, is not a simple concept to communicate, yet it is increasingly becoming one that will define our times and may be the key to ensuring human survival and wellbeing in the years to come. If society is to respond to complex challenges the meaning of complexity needs to be communicated […]

Read More

Leave a Comment

Empathy: The Ultimate Design + Systems Challenge

by • July 1st, 2012

Empathy

Empathy is a central feature of good human-centred design, yet is often practiced narrowly. Visualization with systems thinking and mindfulness are three additional features that can transform empathy from a simple tool to a vehicle for transformation by connecting us less to absolute problems and more to relative ones. In today’s Globe and Mail newspaper […]

Read More

Leave a Comment

Evaluation and Design For Changing Conditions

by • June 5th, 2012

If we are serious about addressing the social, political, health and environmental challenges posed to us in this age of global complexity we need to launch from these start points into something more sophisticated that brings these areas further together. The cross training of designers and evaluators and innovators of all stripes is a next step. So, too, is building the scholarship and research base for this emergent field of inquiry and practice. Better theories, evidence and examples will make it easier for all of us to lift the many boats needed to traverse these seas.

Read More

Leave a Comment

Drive out fear

by • May 28th, 2012

Reblogged from quantum shifting: Business leaders: when I use the word “culture”, do you screw up your face and say “Love and peace, man”?  I’m no aging hippie; in any case, I was born 10 years too late to be part of that movement.  Business culture is no wiffly-waffly discretionary add-on.  It’s central to effectiveness […]

Read More

Leave a Comment

Page 1 of 41234