Organizing Dialogue, Experience and Knowledge for Complex Problem-Solving

Using Interpreters for Intercultural Communication and Other Purposes

wordmark2 blk-maroon

Spring 2017: COM397CE: Using Interpreters for Intercultural Communication and Other Purposes

As globalization intensifies, contact with people from different cultures increases. Whether in expanding markets or providing non-profit services to immigrants and refugees, sharing a common language cannot be assumed. What are the advantages of using interpreters in such rapidly-evolving contexts? Business leaders, effective politicians and healthcare professionals (for instance) use simultaneous interpretation for successful intercultural communication. This course will introduce the basics of participating in interpreted interaction, outline relevant communication theory, illustrate efficient vs ineffective uses of interpreting, and provide you with a solid foundation for identifying the specific purposes in your field when using interpreters promises the best outcomes.

Professional continuing education credits available. Email the professor for details.

A 3-credit Communication course, open enrollment, taught fully online by Stephanie Jo Kent, CI, PhD (Twitter: @stephjoke Google+).

Information on how to register is here.

Stephanie Jo Kent, CI, PhD, is the author of “Deaf Voice and the Invention of Community Interpreting” (JOI 2012). Her 2014 dissertation, “Interpreting,” is now available through UMass Scholarworks. Contact Steph at

For more information and course announcements by email, please sign up for our mailing list.

One Time Only Special for Faculty:

connect-sign-language-logoGuest access will be granted as a one-time-only courtesy to faculty members of programs with at least seven enrolled students. This will be a survey-style course with a clear focus on practical application for professional interpreters. This fully online course will include carefully selected aspects of cultural, interpersonal, and intercultural communication theory, introduce particular methodological frameworks from the ethnography of communication, critical discourse analysis and cultural studies, explore relevant ethical models, and touch upon media literacy and implications of technology.

Registration begins November 7th, 2016. Information on how to register is here. Please email steph directly at to work out the details.