Organizing Dialogue, Experience and Knowledge for Complex Problem-Solving

Dental Update (life lessons, part two)

by • July 6th, 2011

Carefully cultivating the working culture of the office promotes not only high morale among employees, but extends its reach into the community at large. Through rituals of review, investigation, teasing, and expressions of curiosity and concern the combined efforts of dentist, hygienists, receptionist, x-ray tech and administrators changed me. The changes are significant at two levels: in terms of behavior and attitude.

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Hearin’ with your Hands, Listenin’ with your Eyes

by • March 9th, 2011

buzzBOOMflyer

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